Panel Discussion: Players Clubs and Loyalty Programs are a fabulous step in the right direction. But what's next?
o Moderator: Rebecca Hargrove, President & Chief Executive Officer, Tennessee Education Lottery Corp.
Panelists:
o Rob Arnold, Sr. Vice President of Operations & Marketing, MDI, A Scientific Games Company
o Jennifer Fales, Chief of Staff, Office of the Chief operating Officer, IGT
o Wanda Young Wilson, Executive Vice President & General Counsel of the Tennessee Education Lottery Corp.
o Bishop Woosley, Director of the Arkansas Lottery

This video presentation is brought to you by Public Gaming Research Institute and was recorded at LOTTERY EXPO 2012
Co-Hosted by PGRI and the Florida Lottery, October 22 to 25, 2012, Miami, Florida