Panel Discussion: Store of the Future -Moderator: Tom Delacenserie
Store of the Future: In-store digitization, space reallocation, data retrieval, efficiencies through robotics, on-line/off-line connections to meet consumer expectations, traffic-to-buy ratio, and increased personalization efforts to influence buying decisions
Moderator: Tom Delacenserie, President and Chief Executive Officer, Kentucky Lottery Corp.
Randall Lex, Vice President Lottery Retail Solutions, Scientific Games
Ryan Mindell, Lottery Operations Director, Texas Lottery
Justin Rock, Deputy Secretary of Product & Sales, Florida Lottery
Drew Svitko, Executive Director, Pennsylvania Lottery
Recorded live @ PGRI's SMART-TECH 2020 Eden Roc Hotel, Miami, Florida March 3-5, 2020