Retail

Digital Lottery Panel Moderated by Kelley Jaye Cleland, Chief Product & Program Officer, New Hampshire Lottery


Digital Lottery Panel
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Moderator: Kelley Jaye Cleland, Chief Product & Program Officer, New Hampshire Lottery
• Panelists:
Jesse Saccoccio, Senior Director, Global iLottery Pre-Sales, IGT
Peter Sullivan, Chief Executive Officer, Jackpocket
Rebecca Swindle, Vice President Strategic Development, INTRALOT
Matt Taormina, Director of Digital Products, Scientific Games
Rob Wesley, Vice President of North American Customer Development, NeoGames

The modernization and digitization of State Lotteries is essential to ensure the Lottery is adapting to retail and online trends, and can support the player anywhere, anytime, any way they like to play. From digital retail signage, player rewards programs, omni-wallets, mobile applications, courier services and personalized player support, how are lotteries preparing for the future? Where are they finding efficiencies? Are they ready? Do they know their customers? What do they have in place already to support the inevitable evolution?

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