Modernizing the In-Store Instant Lottery Player Experience
Guillaume Pernette, Interactive Factory Director, La Française des Jeux (FDJ)
CVS Pharmacy rolls out Lottery: Forging the commercial relationships that are expanding consumer access to Lottery
James Hill, Senior Director General Merchandise, CVS
Michele Swartz, Director of Corporate Sales, Pennsylvania Lottery
Modernizing Lottery in the Retail Environment
Michael Martin, Vice President of Retail Solutions, Scientific Games and
Jarrod Cummins, Director of Prepaid Services, Kroger Co.
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Digitization of the in-store shopping and player experience
Has the pandemic accelerated the rate of modernization and digitization of Retail - enough to keep up with changes in consumer behaviour, and the changes in the retail market-place? How might technology address new concerns for contactless interaction and heightened priority of ease and convenience? What are the highest-priority investments that Lottery should be making in modernization, retailer support functions, and in-store digitization?
Digitization Roundtable Leader:
Gary Grief, Executive Director, Texas Lottery
Panelists:
Michelle Carney, Vice President Global Lottery Marketing, IGT
Maxwell Goldstein, Vice President Sales, Carmanah Signs
Nick Papadoglou, Chief Commercial Officer, INTRALOT US
Jennifer Westbury, Executive Vice President Sales & Customer Development, Pollard Banknote