Retail

Modernizing Lottery in the Retail Environment

Michael Martin, Vice President of Retail Solutions, Scientific Games and

Jarrod Cummins, Director of Prepaid Services, Kroger Co.

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Roundtable discussion video recorded at PGRI's LOTTERY EXPO 2020 Transformed

Digitization of the in-store shopping and player experience

Has the pandemic accelerated the rate of modernization and digitization of Retail - enough to keep up with changes in consumer behaviour, and the changes in the retail market-place?  How might technology address new concerns for contactless interaction and heightened priority of ease and convenience?  What are the highest-priority investments that Lottery should be making in modernization, retailer support functions, and in-store digitization?

Digitization Roundtable Leader:

Gary Grief, Executive Director, Texas Lottery

Panelists:

Michelle Carney, Vice President Global Lottery Marketing, IGT

Maxwell Goldstein, Vice President Sales, Carmanah Signs

Nick Papadoglou, Chief Commercial Officer, INTRALOT US

Jennifer Westbury, Executive Vice President Sales & Customer Development, Pollard Banknote

ØLaunching NextGen POS Activated Lottery in Dollar General and Family Dollar

Mark Smith, Vice President Sales & Marketing, InComm

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Recorded live @ PGRI's SMART-TECH 2020 Eden Roc Hotel, Miami, Florida March 3-5, 2020

Ø Convenience - Claiming Prizes in Social Venues

Scott Henneman, Vice President – Business Development & Governmental Affairs, Grover Gaming

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Recorded live @ PGRI's SMART-TECH 2020 Eden Roc Hotel, Miami, Florida March 3-5, 2020

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Ø Solutions for Innovators

Terry Presta, Head of Business North America, Abacus Solutions International Group

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Recorded live @ PGRI's SMART-TECH 2020 Eden Roc Hotel, Miami, Florida March 3-5, 2020