Retail

Adam Caughill, Director, Business Development, OLG

| Susan Jason | Retail

In-Lane sales and Digital Menu Boards:

 

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Paul Riley, Vice President Product Innovation and Research & Development, IGT

| Susan Jason | Retail

The Critical “C’s” of Retail Modernization

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Frank Suarez, Deputy Executive Director of Brand Management and Communications, North Carolina Education Lottery

| Susan Jason | Retail

Increasing Convenience at Retail to Drive Lottery Sales

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Panel Discussion: Progressive steps towards Cashless payment options - Moderator Tom Delacenserie

| Susan Jason | Retail

· Panel Discussion:  Progressive steps towards Cashless payment options

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“Modernization” is the goal.  Implementation of Cashless payment options for the consumer is one of the most vital action-items.  U.S. lotteries have made significant progress towards enabling Cashless to move forward and deliver the benefits that could be transformational to the industry, and for Good Causes that lotteries fund.  Where are we at now and what can we do to bring it across the finish line?

Moderator: Tom Delacenserie, Secretary, Florida Lottery

Panelists:

Terry Presta, Executive Director, Kansas Lottery and Chair of Retailer Relations, NASPL

Kathy Pyka, Controller, Texas Lottery

Paul Riley, Vice President Product Innovation and R & D, IGT

Drew Svitko, Executive Director, Pennsylvania Lottery

 

This video presentation is brought to you by Public Gaming Research Institute and was recorded at SMART-TECH 2017 in New York City, March 2017.


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