Retail

Ø iLottery: Where we’ve come from, where we’re at, and where we’re going Panel Discussion

Moderator: Stephanie Weyant Fidler, Deputy Executive Director, Marketing & Product Development, Pennsylvania Lottery

Panelists:

Shannon DeHaven, Deputy Director Digital Operations, Michigan Lottery

Rhydian Fisher, Chief Executive Officer, Instant Win Gaming (IWG)

Charles McIntyre, Executive Director, New Hampshire Lottery

President of MUSL (Multi-State Lottery Association)

Doug Pollard, Co-Chief Executive Officer, Pollard Banknote

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Recorded live @ PGRI's SMART-TECH 2020 Eden Roc Hotel, Miami, Florida March 3-5, 2020

Today’s Retail MarTech, Tomorrow’s Lottery Retail Experience

Manolo Almagro, Managing Partner of Q Division, a STRATACACHE Company

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Recorded live @ PGRI's SMART-TECH 2020 Eden Roc Hotel, Miami, Florida March 3-5, 2020

Panel Discussion

Store of the Future: In-store digitization, space reallocation, data retrieval, efficiencies through robotics, on-line/off-line connections to meet consumer expectations, traffic-to-buy ratio, and increased personalization efforts to influence buying decisions

Moderator: Tom Delacenserie, President and Chief Executive Officer, Kentucky Lottery Corp.

Panelists:

Randall Lex, Vice President Lottery Retail Solutions, Scientific Games

Ryan Mindell, Lottery Operations Director, Texas Lottery

Justin Rock, Deputy Secretary of Product & Sales, Florida Lottery

Drew Svitko, Executive Director, Pennsylvania Lottery

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Recorded live @ PGRI's SMART-TECH 2020 Eden Roc Hotel, Miami, Florida March 3-5, 2020

New Retail Channels. More Money for Good Causes

Sara Navidazar, Senior Director of Marketing, Diamond Game, a Pollard Banknote Company

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Recorded live @ PGRI's SMART-TECH 2020 Eden Roc Hotel, Miami, Florida March 3-5, 2020

Building Retailer Partnerships while Navigating Through Changes at Retail

Art Kiuttu, Senior Vice President Lottery and Gaming Solutions, Lazlo 326

and Lars Canedy, Digital Sales Manager North America, Circle K

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Recorded live @ PGRI's SMART-TECH 2020 Eden Roc Hotel, Miami, Florida March 3-5, 2020

Have Lotteries lost the edge? Are retailers now driving lottery modernization and if so, what can we do to be in a better position of partnership in the future?

Mike Purcell Senior Vice President, Sales & Marketing, Kentucky Lottery Corporation

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Recorded live @ PGRI's SMART-TECH 2020 Eden Roc Hotel, Miami, Florida March 3-5, 2020

Driving Lottery to More Retail Points of Distribution

Bilal Aziz, Senior Global Product Line Manager, Toshiba and Tim Yahya, Head of Lottery Retail Solutions, Abacus Lottery Everywhere

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Recorded live @ PGRI's LOTTERY EXPO NYC 2019 Parklane Hotel, New York City

A Payments Update

Andrew Crowe

Vice President Lottery Market Development

WORLDPAY/FIS

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Recorded live @ PGRI's LOTTERY EXPO NYC 2019 Parklane Hotel, New York City

Unified Commerce, it's not about Channels it's About Customers

Rebecca Dirden Swindle, Senior Director Program Management, INTRALOT US

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Recorded live @ PGRI's LOTTERY EXPO NYC 2019 Parklane Hotel, New York City

Identifying Growth Drivers for the Instant Product Category

Jim Kennedy, Chairman Lottery, Scientific Games

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Recorded live @ European Lottery Congress, Antwerp, Belgium  May 2019

Pat McHugh, CEO Lottery, Scientific Games

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Recorded live @ European Lottery Congress, Antwerp, Belgium  May 2019

Digital Innovation at Retail

Max Goldstein
Vice President Sales
Carmanah Signs

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Recorded live @ NASPL September 2019, Little Rock, Arkansas

Integrating Lottery's online and land-based connection with the consumer

Paul Riley
VP of Innovation and Lottery Transformation
IGT

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Recorded live @ NASPL September 2019, Little Rock, Arkansas

Player Driven Performance

Wendy Montgomery
SVP, Global Brand, Marketing and Communications
IGT

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Recorded live @ NASPL September 2019, Little Rock, Arkansas

Digitizing Lottery at Retail

Simon Butler Chief Executive Officer, Abacus Solutions

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Recorded live @ European Lottery Congress, Antwerp, Belgium  May 2019

Digitizing Lottery at Retail

Simon Butler Chief Executive Officer, Abacus Solutions

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Recorded live @ European Lottery Congress, Antwerp, Belgium  May 2019

Pollard Augments it's Portfolio of Products and Services to Modernize Lottery Retail POS

Doug Pollard, Co-Chief Executive Officer, Pollard Banknote

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Recorded live @ European Lottery Congress, Antwerp, Belgium  May 2019

Panel Discussion

Retail: Disrupt or be disrupted. The success strategies for Lottery in the transformation of the retail shopping experience

Moderator:  Tom Delacenserie, Chief Executive Officer, Kentucky Lottery Corp.

Gary Grief, Executive Director, Texas Lottery

Tom Stanek, Head of Global Retail Sales & Marketing, IGT

Drew Svitko, Executive Director, Pennsylvania Lottery

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Recorded live @ SMART-TECH 2019 February 2019 in Ft. Lauderdale, Florida

Insights and Distributive Trends that are Transforming the Retail World

Tom Stanek, Head of Global Retail Sales & Marketing, IGT

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Recorded live @ SMART-TECH 2019 February 2019 in Ft. Lauderdale, Florida

Applying the Science of Retail Support to build the Lottery Ecosystem of the Future

Randall Lex, Vice President Retail Solutions, Scientific Games Corporation

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Recorded live @ SMART-TECH 2019 February 2019 in Ft. Lauderdale, Florida

Winning lottery solutions for your business

Tim Richardson, Sr. Vice President, Incomm and

Mark Smith, Vice President, Sales & Marketing Lottery, Incomm

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Recorded live @ SMART-TECH 2019 February 2019 in Ft. Lauderdale, Florida

Art Kiuttu

Senior Vice President Lottery and Gaming Solutions

LAZLO 326

'Disrupt or be Disrupted'

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Recorded live @ SMART-TECH 2019 February 2019 in Ft. Lauderdale, Florida

Max Goldstein

Vice President, Sales

CARMANAH SIGNS

Digital Menu Boards Create Sales Lift at Lottery Retail

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Recorded live @ SMART-TECH 2019 February 2019 in Ft. Lauderdale, Florida

Paul Riley

VP Product Marketing and Interactive Wagering

IGT

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Recorded live @ WLS 2018, November 2018 in Buenos Aires, Argentina

Max Goldstein

Director, Sales & Marketing

CARMANAH SIGNS

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Recorded live @ WLS 2018, November 2018 in Buenos Aires, Argentina

John White

Deputy Director Finance

New Jersey Lottery

The Concierge Lottery Model that works for the benefit of the consumer, works for the lottery, and complies with all regulations

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at LOTTERY EXPO NYC in New York City October 22-24, 2018

Art Kiuttu

Senior Vice President

Lazlo

Retail, a Changing Industry - How will these changes impact our industry?

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at LOTTERY EXPO NYC in New York City October 22-24, 2018

Simon Butler

Chief Executive Officer

Abacus Lottery Everywhere

The Retail Revolution: More channels of communication and distribution create more ways for Lottery to connect with new consumer groups

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at LOTTERY EXPO NYC in New York City October 22-24, 2018

Max Goldstein

Vice President Sales

Carmanah Signs

Reimagining the Player Journey: What's Trending in Lottery Retail Signage

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at LOTTERY EXPO NYC in New York City October 22-24, 2018

Mark Smith

Chief Marketing Officer

Linq3

Play at the Checkout™ – In-lane Innovations

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at LOTTERY EXPO NYC in New York City October 22-24, 2018

Andrew Crowe

Vice President

Worldpay Gaming

Modernization = Increasing Consumer Options and Convenience; Sales lift and new customer acquisition generated by cashless offsets the merchant fee

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at LOTTERY EXPO NYC in New York City October 22-24, 2018

Click here to watch this video recorded LIVE at NASPL2018 in Cleveland, OH

Jon-Paul Bussoli

Vice President Product Development

Carmanah Signs

Robbie Asendorf
Retails Products Marketing Manager
Scientific Games

Click here to watch this video recorded LIVE at NASPL2018 in Cleveland, OH

Sherry Soard
Vending Solutions Manager
INTRALOT US

Click here to watch this video recorded LIVE at NASPL2018 in Cleveland, OH

Tim Yahya
Country Manager, Canada & U.S.A
Abacus Solutions International

Click here to watch this video recorded LIVE at NASPL2018 in Cleveland, OH

Driving strategic transformation through product innovation, retailer distribution and player diversification

Mark Smith Chief Marketing Officer, Linq3

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Make Your Retailer Partnerships Work

Mark Castellana Senior Vice President, Partner Development, Lazlo326

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Innovations Driving Results

Teresa Immel, Director Sales & Marketing, Schafer Systems

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Panel Discussion: Retail Marketing, Merchandising, and Optimization.  Retailers are modernizing Signage and Touchpoints both inside and outside of the store; and modernizing the physical retail environment in many other ways: Digital Menu Board; Digital Play-Stations, Mobile Apps, Social apps, Digitizing the POS, inlane sales. Lotteries are meeting the expectations of the modern consumer for digital tools that personalize the messaging and enhance the shopping experience. How can Lottery apply these Point-of-Sale tools to “up-sell” and otherwise get the attention of, and engage the shopper in the store?How can technology and POS tools be used to make it easier for the consumer to understand the portfolio of different products and make their selection? What else are progressive Lotteries doing to modernize, support their retail partners, and engage their players?

Moderator: Kevin Gass, Vice President, Lottery Gaming, BCLC Canada

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Panelists:

Jarrod Cummins, Head of Gift Services, the Kroger Company

Alice Garland, Executive Director, North Carolina Education Lottery

Terry Presta, Executive Director, Kansas Lottery

Mike Purcell, Deputy Director Sales, Florida Lottery

Nat Worley, Vice President, Marketing & Retail Execution, IGT

Retail Disruption & Stability

Jennifer Westbury Executive Vice President, Sales & Customer Development Pollard Banknote

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Real Time Audience Measurement at Retail

Jon-Paul Bussoli Vice President Product development Carmanah Signs

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In-Lane sales and Digital Menu Boards:

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The Critical “C’s” of Retail Modernization

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Increasing Convenience at Retail to Drive Lottery Sales

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· Panel Discussion:  Progressive steps towards Cashless payment options

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“Modernization” is the goal.  Implementation of Cashless payment options for the consumer is one of the most vital action-items.  U.S. lotteries have made significant progress towards enabling Cashless to move forward and deliver the benefits that could be transformational to the industry, and for Good Causes that lotteries fund.  Where are we at now and what can we do to bring it across the finish line?

Moderator: Tom Delacenserie, Secretary, Florida Lottery

Panelists:

Terry Presta, Executive Director, Kansas Lottery and Chair of Retailer Relations, NASPL

Kathy Pyka, Controller, Texas Lottery

Paul Riley, Vice President Product Innovation and R & D, IGT

Drew Svitko, Executive Director, Pennsylvania Lottery

This video presentation is brought to you by Public Gaming Research Institute and was recorded at SMART-TECH 2017 in New York City, March 2017.

· Panel Discussion: Consumers, Retailers, and Lottery Operators all join together to create a Utopia where everyone’s needs are met

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What would that look like?  What are the consumer shopping trends and expectations that will drive Retailer actions to meet those expectations?  And how is Lottery aligning with Retailer actions to meet consumer demand for digitizing the shopping experience, for alternative ways to execute transactions (i.e. non-cash, Mobile Wallet, etc.), for innovation of POS’s and in-store messaging and consumer engagement strategies, etc.?  Let’s have a frank discussion about consumer and industry trends, the limitations of Lottery to align with those trends, how to overcome those limitations or at least isolate and focus on some actionable ways for Lottery to meet the needs of modern retailing and consumer expectations.  This discussion is not about the games themselves but about the in-store consumer shopping experience.

Moderator: Jeff Anderson, Executive Director, Idaho Lottery

Panelists:

Sean Athey, Vice President System Sales, Scientific Games Corporation

Jon-Paul Bussoli, Vice President, Product Development, Carmanah Signs

Paula Otto, Executive Director, Virginia Lottery

Pall Palsson, Senior Product Marketing Director, NOVOMATIC Lottery Solutions

This video presentation is brought to you by Public Gaming Research Institute and was recorded at SMART-TECH 2017 in New York City, March 2017.