Retail

Building Retailer Partnerships while Navigating Through Changes at Retail, Art Kiuttu, Senior Vice President Lottery and Gaming Solutions, Lazlo 326 and Lars Canedy, Digital Sales Manager North America, Circle K

| Susan Jason | Retail

Building Retailer Partnerships while Navigating Through Changes at Retail

Art Kiuttu, Senior Vice President Lottery and Gaming Solutions, Lazlo 326

and Lars Canedy, Digital Sales Manager North America, Circle K

Click here to watch this video recorded LIVE

Recorded live @ PGRI's SMART-TECH 2020 Eden Roc Hotel, Miami, Florida March 3-5, 2020

Have Lotteries lost the edge? - Mike Purcell Senior Vice President, Sales & Marketing, Kentucky Lottery Corporation

| Susan Jason | Retail

Have Lotteries lost the edge? Are retailers now driving lottery modernization and if so, what can we do to be in a better position of partnership in the future?

Mike Purcell Senior Vice President, Sales & Marketing, Kentucky Lottery Corporation

Click here to watch this video recorded LIVE

Recorded live @ PGRI's SMART-TECH 2020 Eden Roc Hotel, Miami, Florida March 3-5, 2020

Bilal Aziz, Senior Global Product Line Manager, Toshiba and Tim Yahya, Head of Lottery Retail Solutions, Abacus Lottery Everywhere

| Susan Jason | Retail

Driving Lottery to More Retail Points of Distribution

Bilal Aziz, Senior Global Product Line Manager, Toshiba and Tim Yahya, Head of Lottery Retail Solutions, Abacus Lottery Everywhere

Click here to watch this video recorded LIVE

Recorded live @ PGRI's LOTTERY EXPO NYC 2019 Parklane Hotel, New York City

Andrew Crowe Vice President Lottery Market Development WORLDPAY/FIS - A Payments Update

| Susan Jason | Retail

A Payments Update

Andrew Crowe

Vice President Lottery Market Development

WORLDPAY/FIS

Click here to watch this video recorded LIVE

Recorded live @ PGRI's LOTTERY EXPO NYC 2019 Parklane Hotel, New York City

Rebecca Dirden Swindle Senior Director Program Management INTRALOT US, Unified Commerce, it's not about Channels it's About Customers

| Susan Jason | Retail

Unified Commerce, it's not about Channels it's About Customers

Rebecca Dirden Swindle, Senior Director Program Management, INTRALOT US

Click here to watch this video recorded LIVE

Recorded live @ PGRI's LOTTERY EXPO NYC 2019 Parklane Hotel, New York City

Jim Kennedy, Chairman Lottery, Scientific Games

| Susan Jason | Retail

Identifying Growth Drivers for the Instant Product Category

Jim Kennedy, Chairman Lottery, Scientific Games

Click here to watch this video recorded LIVE

Recorded live @ European Lottery Congress, Antwerp, Belgium  May 2019

Pat McHugh, CEO Lottery, Scientific Games

| Susan Jason | Retail

Pat McHugh, CEO Lottery, Scientific Games

Click here to watch this video recorded LIVE

Recorded live @ European Lottery Congress, Antwerp, Belgium  May 2019

Max Goldstein, Vice President Sales, Carmanah Signs -Digital Innovation at Retail

| Susan Jason | Retail

Digital Innovation at Retail

Max Goldstein
Vice President Sales
Carmanah Signs

Click here to watch this video recorded LIVE

Recorded live @ NASPL September 2019, Little Rock, Arkansas

Paul Riley VP of Innovation and Lottery Transformation IGT

| Susan Jason | Retail

Integrating Lottery's online and land-based connection with the consumer

Paul Riley
VP of Innovation and Lottery Transformation
IGT

Click here to watch this video recorded LIVE

Recorded live @ NASPL September 2019, Little Rock, Arkansas

Wendy Montgomery SVP, Global Brand, Marketing and Communications IGT

| Susan Jason | Retail

Player Driven Performance

Wendy Montgomery
SVP, Global Brand, Marketing and Communications
IGT

Click here to watch this video recorded LIVE

Recorded live @ NASPL September 2019, Little Rock, Arkansas

Simon Butler Chief Executive Officer, ABACUS Solutions International Group

| Susan Jason | Retail

Digitizing Lottery at Retail

Simon Butler Chief Executive Officer, Abacus Solutions

Click here to watch this video recorded LIVE

Recorded live @ European Lottery Congress, Antwerp, Belgium  May 2019

Simon Butler Chief Executive Officer, Abacus Solutions

| Susan Jason | Retail

Digitizing Lottery at Retail

Simon Butler Chief Executive Officer, Abacus Solutions

Click here to watch this video recorded LIVE

Recorded live @ European Lottery Congress, Antwerp, Belgium  May 2019

Doug Pollard, Co-Chief Executive Officer, Pollard Banknote Pollard Augments it's Portfolio of Products and Services to Modernize Lottery Retail POS

| Susan Jason | Retail

Pollard Augments it's Portfolio of Products and Services to Modernize Lottery Retail POS

Doug Pollard, Co-Chief Executive Officer, Pollard Banknote

Click here to watch this video recorded LIVE

Recorded live @ European Lottery Congress, Antwerp, Belgium  May 2019

Tom Delacenserie, Chief Executive Officer, Kentucky Lottery Corp. PANEL DISCUSSION: 'Retail: Disrupt or be disrupted'

| Susan Jason | Retail

Panel Discussion

Retail: Disrupt or be disrupted. The success strategies for Lottery in the transformation of the retail shopping experience

Moderator:  Tom Delacenserie, Chief Executive Officer, Kentucky Lottery Corp.

Gary Grief, Executive Director, Texas Lottery

Tom Stanek, Head of Global Retail Sales & Marketing, IGT

Drew Svitko, Executive Director, Pennsylvania Lottery

 

Click here to watch this video recorded LIVE

Recorded live @ SMART-TECH 2019 February 2019 in Ft. Lauderdale, Florida

 

Tom Stanek, Head of Global Retail Sales & Marketing, IGT

| Susan Jason | Retail

Insights and Distributive Trends that are Transforming the Retail World

Tom Stanek, Head of Global Retail Sales & Marketing, IGT

Click here to watch this video recorded LIVE

Recorded live @ SMART-TECH 2019 February 2019 in Ft. Lauderdale, Florida

Randall Lex, Vice President Retail Solutions, Scientific Games Corporation

| Susan Jason | Retail

Applying the Science of Retail Support to build the Lottery Ecosystem of the Future

Randall Lex, Vice President Retail Solutions, Scientific Games Corporation

Click here to watch this video recorded LIVE

Recorded live @ SMART-TECH 2019 February 2019 in Ft. Lauderdale, Florida

Tim Richardson, Sr. Vice President, Incomm and Mark Smith, Vice President, Sales & Marketing Lottery, Incomm

| Susan Jason | Retail

Winning lottery solutions for your business

Tim Richardson, Sr. Vice President, Incomm and

Mark Smith, Vice President, Sales & Marketing Lottery, Incomm

Click here to watch this video recorded LIVE

Recorded live @ SMART-TECH 2019 February 2019 in Ft. Lauderdale, Florida

Art Kiuttu, Senior Vice President Lottery and Gaming Solutions, LAZLO 326

| Susan Jason | Retail

Art Kiuttu

Senior Vice President Lottery and Gaming Solutions

LAZLO 326

'Disrupt or be Disrupted'

Click here to watch this video recorded LIVE

Recorded live @ SMART-TECH 2019 February 2019 in Ft. Lauderdale, Florida

Max Goldstein, Vice President, Sales CARMANAH SIGNS -SMART-TECH 2019 Digital Menu Boards Create Sales Lift at Lottery Retail

| Susan Jason | Retail

Max Goldstein

Vice President, Sales

CARMANAH SIGNS

Digital Menu Boards Create Sales Lift at Lottery Retail

Click here to watch this video recorded LIVE

Recorded live @ SMART-TECH 2019 February 2019 in Ft. Lauderdale, Florida

Paul Riley VP Product Marketing and Interactive Wagering IGT

| Susan Jason | Retail

Paul Riley

VP Product Marketing and Interactive Wagering

IGT

Click here to watch this video recorded LIVE

Recorded live @ WLS 2018, November 2018 in Buenos Aires, Argentina

Max Goldstein Director, Sales & Marketing CARMANAH SIGNS WLS 2018

| Susan Jason | Retail

Max Goldstein

Director, Sales & Marketing

CARMANAH SIGNS

Click here to watch this video recorded LIVE

Recorded live @ WLS 2018, November 2018 in Buenos Aires, Argentina

John White, Deputy Director Finance, New Jersey Lottery

| Susan Jason | Retail

John White

Deputy Director Finance

New Jersey Lottery

The Concierge Lottery Model that works for the benefit of the consumer, works for the lottery, and complies with all regulations

Click here to watch this video recorded LIVE

at LOTTERY EXPO NYC in New York City October 22-24, 2018

Art Kiuttu, Senior Vice President, Lazlo

| Susan Jason | Retail

Art Kiuttu

Senior Vice President

Lazlo

Retail, a Changing Industry - How will these changes impact our industry?

Click here to watch this video recorded LIVE

at LOTTERY EXPO NYC in New York City October 22-24, 2018

Simon Butler, Chief Executive Officer, Abacus Lottery Everywhere

| Susan Jason | Retail

Simon Butler

Chief Executive Officer

Abacus Lottery Everywhere

The Retail Revolution: More channels of communication and distribution create more ways for Lottery to connect with new consumer groups

Click here to watch this video recorded LIVE

at LOTTERY EXPO NYC in New York City October 22-24, 2018

Max Goldstein, Vice President Sales, Carmanah Signs Reimagining the Player Journey: What's Trending in Lottery Retail Signage

| Susan Jason | Retail

Max Goldstein

Vice President Sales

Carmanah Signs

Reimagining the Player Journey: What's Trending in Lottery Retail Signage

Click here to watch this video recorded LIVE

at LOTTERY EXPO NYC in New York City October 22-24, 2018

Mark Smith, Chief Marketing Officer, Linq3

| Susan Jason | Retail

Mark Smith

Chief Marketing Officer

Linq3

Play at the Checkout™ – In-lane Innovations

Click here to watch this video recorded LIVE

at LOTTERY EXPO NYC in New York City October 22-24, 2018

Andrew Crowe, Vice President, Worldpay Gaming

| Susan Jason | Retail

Andrew Crowe

Vice President

Worldpay Gaming

Modernization = Increasing Consumer Options and Convenience; Sales lift and new customer acquisition generated by cashless offsets the merchant fee

Click here to watch this video recorded LIVE

at LOTTERY EXPO NYC in New York City October 22-24, 2018

JP Bussoli, Vice President Product Development, Carmanah Signs- NASPL 2018

| Susan Jason | Retail


Click here to watch this video recorded LIVE at NASPL2018 in Cleveland, OH

Jon-Paul Bussoli

Vice President Product Development

Carmanah Signs

 

 

Robbie Asendorf, Retails Products Marketing Manager, Scientific Games

| Susan Jason | Retail



Robbie Asendorf
Retails Products Marketing Manager
Scientific Games

Click here to watch this video recorded LIVE at NASPL2018 in Cleveland, OH

Tim Yahya Country Manager, Canada & U.S.A Abacus Solutions International

| Susan Jason | Retail



Tim Yahya
Country Manager, Canada & U.S.A
Abacus Solutions International

Click here to watch this video recorded LIVE at NASPL2018 in Cleveland, OH

Driving strategic transformation through product innovation, retailer distribution and player diversification Mark Smith Chief Marketing Officer, Linq3

| Susan Jason | Retail

Driving strategic transformation through product innovation, retailer distribution and player diversification

Mark Smith Chief Marketing Officer, Linq3

CLICK HERE TO WATCH

Make Your Retailer Partnerships Work Mark Castellana Senior Vice President, Partner Development, Lazlo326

| Susan Jason | Retail

Make Your Retailer Partnerships Work

Mark Castellana Senior Vice President, Partner Development, Lazlo326

CLICK HERE TO WATCH

Innovations Driving Results Teresa Immel, Director Sales & Marketing, Schafer Systems

| Susan Jason | Retail

Innovations Driving Results

Teresa Immel, Director Sales & Marketing, Schafer Systems

CLICK HERE TO WATCH

Panel Discussion: Retail Marketing, Merchandising, and Optimization

| Susan Jason | Retail

Panel Discussion: Retail Marketing, Merchandising, and Optimization.  Retailers are modernizing Signage and Touchpoints both inside and outside of the store; and modernizing the physical retail environment in many other ways: Digital Menu Board; Digital Play-Stations, Mobile Apps, Social apps, Digitizing the POS, inlane sales. Lotteries are meeting the expectations of the modern consumer for digital tools that personalize the messaging and enhance the shopping experience. How can Lottery apply these Point-of-Sale tools to “up-sell” and otherwise get the attention of, and engage the shopper in the store?How can technology and POS tools be used to make it easier for the consumer to understand the portfolio of different products and make their selection? What else are progressive Lotteries doing to modernize, support their retail partners, and engage their players?

Moderator: Kevin Gass, Vice President, Lottery Gaming, BCLC Canada


CLICK HERE TO WATCH

Panelists:

Jarrod Cummins, Head of Gift Services, the Kroger Company

Alice Garland, Executive Director, North Carolina Education Lottery

Terry Presta, Executive Director, Kansas Lottery

Mike Purcell, Deputy Director Sales, Florida Lottery

Nat Worley, Vice President, Marketing & Retail Execution, IGT

 

Retail Disruption & Stability Jennifer Westbury, Executive Vice President, Sales & Customer Development, Pollard Banknote

| Susan Jason | Retail

Retail Disruption & Stability

Jennifer Westbury Executive Vice President, Sales & Customer Development Pollard Banknote

CLICK HERE TO WATCH

Jon-Paul Bussoli Vice President Product development Carmanah Signs - Real Time Audience Measurement at Retail Jon-Paul Bussoli, Vice President Product development, Carmanah Signs

| Susan Jason | Retail

Real Time Audience Measurement at Retail

Jon-Paul Bussoli Vice President Product development Carmanah Signs

CLICK HERE TO WATCH

Adam Caughill, Director, Business Development, OLG

| Susan Jason | Retail

In-Lane sales and Digital Menu Boards:

 

CLICK HERE TO WATCH

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Paul Riley, Vice President Product Innovation and Research & Development, IGT

| Susan Jason | Retail

The Critical “C’s” of Retail Modernization

CLICK HERE TO WATCH

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Frank Suarez, Deputy Executive Director of Brand Management and Communications, North Carolina Education Lottery

| Susan Jason | Retail

Increasing Convenience at Retail to Drive Lottery Sales

CLICK HERE TO WATCH

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Panel Discussion: Progressive steps towards Cashless payment options - Moderator Tom Delacenserie

| Susan Jason | Retail

· Panel Discussion:  Progressive steps towards Cashless payment options

CLICK HERE TO WATCH

“Modernization” is the goal.  Implementation of Cashless payment options for the consumer is one of the most vital action-items.  U.S. lotteries have made significant progress towards enabling Cashless to move forward and deliver the benefits that could be transformational to the industry, and for Good Causes that lotteries fund.  Where are we at now and what can we do to bring it across the finish line?

Moderator: Tom Delacenserie, Secretary, Florida Lottery

Panelists:

Terry Presta, Executive Director, Kansas Lottery and Chair of Retailer Relations, NASPL

Kathy Pyka, Controller, Texas Lottery

Paul Riley, Vice President Product Innovation and R & D, IGT

Drew Svitko, Executive Director, Pennsylvania Lottery

 

This video presentation is brought to you by Public Gaming Research Institute and was recorded at SMART-TECH 2017 in New York City, March 2017.

Panel Discussion: Consumers, Retailers, and Lottery Operators all join together to create a Utopia where everyone’s needs are met - Moderator Jeff Anderson

| Susan Jason | Retail

· Panel Discussion: Consumers, Retailers, and Lottery Operators all join together to create a Utopia where everyone’s needs are met

CLICK HERE TO WATCH

What would that look like?  What are the consumer shopping trends and expectations that will drive Retailer actions to meet those expectations?  And how is Lottery aligning with Retailer actions to meet consumer demand for digitizing the shopping experience, for alternative ways to execute transactions (i.e. non-cash, Mobile Wallet, etc.), for innovation of POS’s and in-store messaging and consumer engagement strategies, etc.?  Let’s have a frank discussion about consumer and industry trends, the limitations of Lottery to align with those trends, how to overcome those limitations or at least isolate and focus on some actionable ways for Lottery to meet the needs of modern retailing and consumer expectations.  This discussion is not about the games themselves but about the in-store consumer shopping experience.

Moderator: Jeff Anderson, Executive Director, Idaho Lottery

Panelists:

Sean Athey, Vice President System Sales, Scientific Games Corporation

Jon-Paul Bussoli, Vice President, Product Development, Carmanah Signs

Paula Otto, Executive Director, Virginia Lottery

Pall Palsson, Senior Product Marketing Director, NOVOMATIC Lottery Solutions

This video presentation is brought to you by Public Gaming Research Institute and was recorded at SMART-TECH 2017 in New York City, March 2017.

Tom Delacenserie, Secretary, Florida Lottery

| Susan Jason | Retail

LOTTERY EXPO 2016

Tom Delacenserie

Secretary, Florida Lottery

Industry Collaboration as the key
to unlocking the power of API/Cashless/
In-Lane and other Retail Modernization initiatives

Click here to watch

This presentation contains Powerpoint Slides click here to view

This video presentation is brought to you by Public Gaming Research Institute and was recorded at LOTTERY EXPO 2016  in Miami, Florida September 2016.

 

Special Work-Group Round-Table Discussion: Making our Lottery Account Management Systems Easier for Retailer

| Susan Jason | Retail

Click here to watch

Special Work-Group Round-Table Discussion: Making our Lottery Account Management Systems Easier for Retailer
Multi-State Retailers represent an incredible opportunity.  We don’t need new games or transformational innovation to increase sales through this channel.  We just need updated business practices to make it easier for these marketing/distributional powerhouses to do business with us.  Retailers which operate in more than one state need to be able to interact with a standardized set of business-processes that are adopted by all lotteries.  How can the business of managing and exchanging data, producing reports, processing transactions, and the countless other operational processes be further standardized?  How can the application of common standards and other business-process enhancements help our retailers, drive productivity, increase efficiency, reduce costs, and drive sales?

Moderator: Terry Presta, Executive Director, Kansas Lottery Panelists: Debbie Alford, President & Chief Executive Officer, Georgia Lottery

Andrew Crowe, Vice President, Interactive Payments, IGT

Tom Delacenserie, Secretary, Florida Lottery

Alice Garland, Executive Director, North Carolina Lottery

Drew Svitko, Executive Director, Pennsylvania Lottery

This video presentation is brought to you by Public Gaming Research Institute and was recorded live at SMART-TECH 2016  in New York City, NY April 2016.  Copyright © 2016

 

Retail Optimization: The outside-the-store Consumer Experience

| Susan Jason | Retail

Click here to watch

Panel Discussion: Retail Optimization:  The outside-the-store Consumer Experience
How can Lottery further optimize its whole eco-system of consumer touch-points (advertising, store POS, digital and social connections, etc.) towards the goal of creating a relationship with the consumer.  How can Lottery do more to leverage its massive online connection to millions of consumers?  How can Lottery do more to build loyalty and engagement by getting players to register, and to use its websites and social media connection to drive traffic to Retail?  How can Lottery leverage that into heightened Retailer motivation and Lottery sales?

Moderator: Gary Gonder, Chief Branding Officer, Missouri Lottery
Panelists:
David Barden, Executive Diector, New Mexico Lottery
Kevin Gass, Vice President, Lottery Gaming, BCLC (British Columbia)
Bill Thorburn, Group Executive – Lotteries (International), Tatts Group Limited

Click here to download the Powerpoint slides

This video presentation is brought to you by Public Gaming Research Institute and was recorded live at SMART-TECH 2016  in New York City, NY April 2016.  Copyright © 2016

Panel Discussion: Retail Optimization: In-Store Marketing and Merchandising

| Susan Jason | Retail

Click here to watch
Panel Discussion: Retail Optimization:  In-Store Marketing and Merchandising
How can Lottery be “up-sold” and otherwise get the attention of, and engage the shopper in the store?  How can Point-of-Sale be improved to capture attention and up-sell Lottery products?  How can technology or POS tools be used to make it easier for the consumer to understand the portfolio of different products and make their selection?  How can Mobile Proximity Marketing be applied to Lottery?

Moderator: Tom Delacenserie, Secretary, Florida Lottery
Panelists:
Wendy Montgomery, Vice President Marketing & Sales, Ontario Gaming & Lottery OLG
Adam Perlow, President & Chief Executive Officer, Hudson Alley Software
John Pittman, Vice President Marketing, INTRALOT USA
Tom Shaheen, Executive Vice President & Chief Policy Officer, Linq3
Jeff Sinacori, Vice President Retail Development, Scientific Games Corp.

Click here to download the Powerpoint slides

This video presentation is brought to you by Public Gaming Research Institute and was recorded live at SMART-TECH 2016  in New York City, NY April 2016.  Copyright © 2016

Duncan Malyon, Senior Vice President of North America, Camelot Global

| Susan Jason | Retail

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Duncan Malyon

Senior Vice President of North America, Camelot Global

In a world increasingly dominated by technology how can we keep lottery in retail relevant?

Click to watch movie

Click here to download the Powerpoint slides

This video presentation is brought to you by Public Gaming Research Institute and was recorded live at SMART-TECH 2016  in New York City, NY April 2016.  Copyright © 2016


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