Retail
Make Your Retailer Partnerships Work Mark Castellana Senior Vice President, Partner Development, Lazlo326
Make Your Retailer Partnerships Work
Mark Castellana Senior Vice President, Partner Development, Lazlo326
Innovations Driving Results Teresa Immel, Director Sales & Marketing, Schafer Systems
Innovations Driving Results
Teresa Immel, Director Sales & Marketing, Schafer Systems
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Panel Discussion: Retail Marketing, Merchandising, and Optimization
Panel Discussion: Retail Marketing, Merchandising, and Optimization. Retailers are modernizing Signage and Touchpoints both inside and outside of the store; and modernizing the physical retail environment in many other ways: Digital Menu Board; Digital Play-Stations, Mobile Apps, Social apps, Digitizing the POS, inlane sales. Lotteries are meeting the expectations of the modern consumer for digital tools that personalize the messaging and enhance the shopping experience. How can Lottery apply these Point-of-Sale tools to “up-sell” and otherwise get the attention of, and engage the shopper in the store? How can technology and POS tools be used to make it easier for the consumer to understand the portfolio of different products and make their selection? What else are progressive Lotteries doing to modernize, support their retail partners, and engage their players?
Moderator: Kevin Gass, Vice President, Lottery Gaming, BCLC Canada
Panelists:
Jarrod Cummins, Head of Gift Services, the Kroger Company
Alice Garland, Executive Director, North Carolina Education Lottery
Terry Presta, Executive Director, Kansas Lottery
Mike Purcell, Deputy Director Sales, Florida Lottery
Nat Worley, Vice President, Marketing & Retail Execution, IGT
Retail Disruption & Stability Jennifer Westbury, Executive Vice President, Sales & Customer Development, Pollard Banknote
Retail Disruption & Stability
Jennifer Westbury Executive Vice President, Sales & Customer Development Pollard Banknote
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Jon-Paul Bussoli Vice President Product development Carmanah Signs - Real Time Audience Measurement at Retail Jon-Paul Bussoli, Vice President Product development, Carmanah Signs
Real Time Audience Measurement at Retail
Jon-Paul Bussoli Vice President Product development Carmanah Signs
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Panel Discussion: Progressive steps towards Cashless payment options - Moderator Tom Delacenserie
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Panel Discussion: Progressive steps towards Cashless payment options
“Modernization” is the goal. Implementation of Cashless payment options for the consumer is one of the most vital action-items. U.S. lotteries have made significant progress towards enabling Cashless to move forward and deliver the benefits that could be transformational to the industry, and for Good Causes that lotteries fund. Where are we at now and what can we do to bring it across the finish line?
Moderator: Tom Delacenserie, Secretary, Florida Lottery
Panelists:
Terry Presta, Executive Director, Kansas Lottery and Chair of Retailer Relations, NASPL
Kathy Pyka, Controller, Texas Lottery
Paul Riley, Vice President Product Innovation and R & D, IGT
Drew Svitko, Executive Director, Pennsylvania Lottery
This video presentation is brought to you by Public Gaming Research Institute and was recorded at SMART-TECH 2017 in New York City, March 2017.
Panel Discussion: Consumers, Retailers, and Lottery Operators all join together to create a Utopia where everyone’s needs are met - Moderator Jeff Anderson
· Panel Discussion: Consumers, Retailers, and Lottery Operators all join together to create a Utopia where everyone’s needs are met
What would that look like? What are the consumer shopping trends and expectations that will drive Retailer actions to meet those expectations? And how is Lottery aligning with Retailer actions to meet consumer demand for digitizing the shopping experience, for alternative ways to execute transactions (i.e. non-cash, Mobile Wallet, etc.), for innovation of POS’s and in-store messaging and consumer engagement strategies, etc.? Let’s have a frank discussion about consumer and industry trends, the limitations of Lottery to align with those trends, how to overcome those limitations or at least isolate and focus on some actionable ways for Lottery to meet the needs of modern retailing and consumer expectations. This discussion is not about the games themselves but about the in-store consumer shopping experience.
Moderator: Jeff Anderson, Executive Director, Idaho Lottery
Panelists:
Sean Athey, Vice President System Sales, Scientific Games Corporation
Jon-Paul Bussoli, Vice President, Product Development, Carmanah Signs
Paula Otto, Executive Director, Virginia Lottery
Pall Palsson, Senior Product Marketing Director, NOVOMATIC Lottery Solutions
This video presentation is brought to you by Public Gaming Research Institute and was recorded at SMART-TECH 2017 in New York City, March 2017.
Tom Delacenserie, Secretary, Florida Lottery
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LOTTERY EXPO 2016 Tom Delacenserie Secretary, Florida Lottery Industry Collaboration as the keyto unlocking the power of API/Cashless/ In-Lane and other Retail Modernization initiatives This presentation contains Powerpoint Slides click here to view This video presentation is brought to you by Public Gaming Research Institute and was recorded at LOTTERY EXPO 2016 in Miami, Florida September 2016.
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Special Work-Group Round-Table Discussion: Making our Lottery Account Management Systems Easier for Retailer
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Special Work-Group Round-Table Discussion: Making our Lottery Account Management Systems Easier for Retailer Moderator: Terry Presta, Executive Director, Kansas Lottery Panelists: Debbie Alford, President & Chief Executive Officer, Georgia Lottery Andrew Crowe, Vice President, Interactive Payments, IGT Tom Delacenserie, Secretary, Florida Lottery Alice Garland, Executive Director, North Carolina Lottery Drew Svitko, Executive Director, Pennsylvania Lottery This video presentation is brought to you by Public Gaming Research Institute and was recorded live at SMART-TECH 2016 in New York City, NY April 2016. Copyright © 2016
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Retail Optimization: The outside-the-store Consumer Experience
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Panel Discussion: Retail Optimization: The outside-the-store Consumer Experience Moderator: Gary Gonder, Chief Branding Officer, Missouri Lottery Click here to download the Powerpoint slides This video presentation is brought to you by Public Gaming Research Institute and was recorded live at SMART-TECH 2016 in New York City, NY April 2016. Copyright © 2016 |
Panel Discussion: Retail Optimization: In-Store Marketing and Merchandising
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Moderator: Tom Delacenserie, Secretary, Florida Lottery Click here to download the Powerpoint slides This video presentation is brought to you by Public Gaming Research Institute and was recorded live at SMART-TECH 2016 in New York City, NY April 2016. Copyright © 2016 |
Duncan Malyon, Senior Vice President of North America, Camelot Global
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Duncan Malyon Senior Vice President of North America, Camelot Global Click here to download the Powerpoint slides This video presentation is brought to you by Public Gaming Research Institute and was recorded live at SMART-TECH 2016 in New York City, NY April 2016. Copyright © 2016 |
Jonathan Rosen, Senior Vice President, Content, Strategy & Creative Services of Stratacache Retail / Carmanah Signs
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Jonathan Rosen Senior Vice President, Content, Strategy & Creative Services of Stratacache Retail / Carmanah Signs Click here to download the Powerpoint slides This video presentation is brought to you by Public Gaming Research Institute and was recorded live at SMART-TECH 2016 in New York City, NY April 2016. Copyright © 2016 |
SMART-TECH2016 -Jay Gendron, Senior Vice President North America Lottery, IGT
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Jay Gendron Senior Vice President North America Lottery, IGT Click here to download the Powerpoint slides This video presentation is brought to you by Public Gaming Research Institute and was recorded live at SMART-TECH 2016 in New York City, NY April 2016. Copyright © 2016 |
Panel Discussion: Retail Optimization: The in-store Player Experience
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Panel Discussion: Retail Optimization: The in-store Player Experience |
Daniel Cage CEO, LINQ3 at NASPL 2015
Daniel Cage
This video presentation is brought to you by Public Gaming Research Institute and was recorded live at NASPL 2015, Dallas, Texas October, 2015. Copyright © 2015
Jim Kennedy, Group CEO, Lottery, Scientific Games
Jim Kennedy
This video presentation is brought to you by Public Gaming Research Institute and was recorded live at NASPL 2015, Dallas, Texas October, 2015. Copyright © 2015
LOTTERY EXPO 2015 Building out the multi-state platform for Big-Box Corporate Account Retailers
Panel Discussion: Building out the multi-state platform for Big-Box Corporate Account Retailers
Logistical back-office hurdles (like accounting and settlement procedures that differ from one jurisdiction to another) have stymied Lottery’s ability to develop the full potential of multi-jurisdictional retail operations. Now, substantial progress is being made to meet the needs of these multi-state retailers. What has been accomplished; how can we lock-in and build on the progress that has been made; what are the most actionable things that Team Lottery should do to blow open the doors to successful expansion of Lottery in the multi-state big-box retail channel?
Moderator: Rebecca Hargrove, President & Chief Executive Officer, Tennessee Education Lottery Corp.
Panelists:
Alex Anderson, Technical Specialist, Publix Super Markets Inc.
Gardner Gurney, Executive Deputy Director of the New York State Gaming Commission and its Acting Director of the Division of the Lottery
Drew Svitko, Executive Director, Pennsylvania Lottery
Gary Grief, Executive Director, Texas Lottery
Terry Presta, Executive Director, Kansas Lottery
This video presentation is brought to you by Public Gaming Research Institute and was recorded live at LOTTERY EXPO 2015 in Miami, Florida September 2015. Copyright © 2015LOTTERY 2015 Bricks & Clicks: The merging of Interactive and Land-Based Retail
Retail and Lottery both recognize that “Interactive” is more about creating the optimal consumer experience than it is about selling products online. How are progressive lotteries leading the charge into an “Internet of Things” future that integrates digital technologies into the fabric of all we do? How are Retailers doing the same thing, and how can we join together to forge the most productive and mutually beneficial pathways to integrate Interactive and Land-Based initiatives?
Moderator: May Scheve Reardon, Executive Director, Missouri Lottery
Panelists:Richard Weil, Chief Executive Officer, INNOVA
Tom Shaheen, Executive Vice President Business Development, Linq3
Duncan Malyon, enior Vice president of North America, Camelot Global
David Barden, Executive Director, New Mexico Lottery
John Pittman, Vice President Marketing, INTRALOT
Andrew Kinnear, Senior Manager, Marketing Communications & Interactive Media, Ontario Lottery & Gaming Corp
Matt Beddow, Director of New Media, Pennsylvania Lottery
Michael Lightman, Senior Vice President Lottery Interactive, Scientific Games
This video presentation is brought to you by Public Gaming Research Institute and was recorded live at LOTTERY EXPO 2015 in Miami, Florida September 2015. Copyright © 2015LOTTERY EXPO 2015 Paul Riley Vice President Product Innovation and R & D IGT
Paul Riley
Vice President Product Innovation and R & D IGT
This presentation contains Powerpoint Slides click here to view
This video presentation is brought to you by Public Gaming Research Institute and was recorded live at LOTTERY EXPO 2015 in Miami, Florida September 2015. Copyright © 2015
LOTTERY EXPO 2015 Adam Perlow CEO at Hudson Alley Software
Adam Perlow
CEO at Hudson Alley Software
This presentation contains Powerpoint Slides click here to view
This video presentation is brought to you by Public Gaming Research Institute and was recorded live at LOTTERY EXPO 2015 in Miami, Florida September 2015. Copyright © 2015
LOTTERY EXPO 2014 -Panel Discussion: How Content Marketing is being used to build a deeper connection with your customer
Moderator: Paul Jason, Chief Executive Officer, PGRI |
LOTTERY EXPO 2014; Panel Discussion: Retail Modernization drives Lottery Modernization
| Panelists: Daniel Cage, Chief Executive Officer, Linq3 Larry Colatosti, Director, Retail Sales, Ontario Lottery & Gaming Corp. Tom Dolan, Florida Lottery District Manager, Miami, Florida Lottery Mark Hagen, Category Manager Lottery, 7-Eleven Corp. Adam Perlow, Chief Executive Officer, Hudson Alley Software Susan Strouse, Vice President, Retail Business Development & Corporate Accounts, GTECH |
LOTTERY EXPO2013-Panel Discussion: Moderator: Rebecca Hargrove, Chief Executive Officer, Tennessee Lottery
 Panel Discussion: Review and Assess the results of the Retail Executive Summit - What are the key take-aways? Moderator: Rebecca Hargrove, Chief Executive Officer, Tennessee Lottery Panelists: Tom Dolan, District Manager, Miami/Dade County, Florida Lottery Mark Hagen, Category Manager – Services, 7-Eleven, Inc. John Pittman, Vice President, Marketing, INTRALOT USA Dianne Thompson , Chief Executive Officer, Camelot Group (operator of UK National Lottery) Rob Wesley, Director of Sales, Virginia Lottery |
LOTTERY EXPO 2013-Panel Discussion -Panel Discussion: The Customer of Lotteries is the Retailer
 Panel Discussion: The Customer of Lotteries is the Retailer: Retailers are the face of the Lottery to the consumer, and thankfully they are committed to the success of Lottery. Commercial Retail Executives from major chain stores discuss what Lottery can do to earn this commitment and improve sales by engaging the full support of their Retail partners. Moderator: Tom Blaskiewicz, Deputy Director for Retail Operations, Pennsylvania Lottery Panelists: Mark Hagen, Category Manager – Services, 7-Eleven, Inc. Anne L. Kerstetter, Store Ops Payment and Reconciliation Manager, Wawa John Paris, Manager of Treasury Operations, CVS Caremark Susan Strouse, Vice President, Retail Business Development & Corporate Accounts, GTECH |