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The Big Picture:  Sometimes things don’t happen for decades, and sometimes decades happen in weeks.  The world is changing at warp-speed.  Following the pandemic, how do we think consumer behaviors will change and how will that impact the lottery industry … Are we prepared to optimize on the opportunities and navigate the challenges?   How will big-picture macro-economic/sociological/ cultural changes filter down to reshape specific industries … like retail, recreational gaming, and Lottery?  How might consumer lifestyles and player behaviour be permanently changed as a result of the pandemic?  And how have operational changes necessitated by the pandemic revealed new and better solutions, best-practices, and ways to operate that will continue on into the future?

The Big-Picture Roundtable Leader:

Gordon Medenica, Director, Maryland Lottery and Gaming and

Lead Director of Mega Millions

Panelists:

Richard Bateson, Chief Commercial Officer, JUMBO Interactive

Mandy Carter, Director of Retail Development, Scientific Games

James Maida, Chief Executive Officer, GLI (Gaming Labs)

Mark Michalko, Executive Director, North Carolina Education Lottery

Ryan Mindell, Lottery Operations Director, Texas Lottery

Doug Pollard, Co-Chief Executive Officer, Pollard Banknote and NeoPollard

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Click here to watch the INTRODUCTION to PGRI Lottery Expo and Post-COVID19 lottery: the Movie

Ø Convenience - Claiming Prizes in Social Venues

Scott Henneman, Vice President – Business Development & Governmental Affairs, Grover Gaming

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Recorded live @ PGRI's SMART-TECH 2020 Eden Roc Hotel, Miami, Florida March 3-5, 2020

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MUSL and Mega Millions Consortium coordinate strategy, marketing, brand messaging and product positioning

to optimize synergies and overall performance of the two big national jackpot games

Moderator: Gordon Medenica , Director, Maryland Lottery,  Lead Director of Mega Millions Consortium

Panelists:

Marcus Glasper , Director, Washington Lottery

Gregg Mineo, Executive Director, Maine Lottery, Chair of Powerball Product Group

Bret Toyne , Executive Director, MUSL (Multi-State Lottery Association)

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Recorded live @ PGRI's SMART-TECH 2020 Eden Roc Hotel, Miami, Florida March 3-5, 2020

Ø Presentation of the SHARP Award for Good Causes to the New Hampshire Lottery

Charles McIntyre, Executive Director of the NH Lottery Accepting

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Recorded live @ PGRI's SMART-TECH 2020 Eden Roc Hotel, Miami, Florida March 3-5, 2020

ØLaunching NextGen POS Activated Lottery in Dollar General and Family Dollar

Mark Smith, Vice President Sales & Marketing, InComm

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Recorded live @ PGRI's SMART-TECH 2020 Eden Roc Hotel, Miami, Florida March 3-5, 2020

Ø Update on the progress of sports-betting implementations in U.S.

Moderator: May Scheve Reardon, Executive Director, Missouri Lottery

Panelists:

Gerry Aubin, Executive Director, Rhode Island Lottery

Brad Cummings, Founder & Chief Executive Officer, EquiLottery Games

Scott Gunn, Senior Vice President Corporate Public Affairs, IGT

Mark Hichar, Gaming Law Attorney, Greenberg Traurig Law Firm

Vernon Kirk, Executive Director, Delaware Lottery

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Recorded live @ PGRI's SMART-TECH 2020 Eden Roc Hotel, Miami, Florida March 3-5, 2020

Ø The Big Picture impacts of sports betting on the broader games of chance industry

Keith O’Loughlin, SVP Sportsbook, Digital at Scientific Games

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Ø Solutions for Innovators

Terry Presta, Head of Business North America, Abacus Solutions International Group

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Recorded live @ PGRI's SMART-TECH 2020 Eden Roc Hotel, Miami, Florida March 3-5, 2020

Ø What do lottery players and coffee drinkers have in common?

Mark Bradford, Vice President Product, Camelot Lottery Solutions

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Recorded live @ PGRI's SMART-TECH 2020 Eden Roc Hotel, Miami, Florida March 3-5, 2020

Ø From finding Bigfoot to finding the Willy Wonka $1B Golden Ticket, learn how marketers have utilized prize indemnity for big ROI

Christine Bennett, Director Business Development, SCA Promotions

Jackie Walker, Director of Business Development, SCA Promotions

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Recorded live @ PGRI's SMART-TECH 2020 Eden Roc Hotel, Miami, Florida March 3-5, 2020

Ø iLottery: Where we’ve come from, where we’re at, and where we’re going Panel Discussion

Moderator: Stephanie Weyant Fidler, Deputy Executive Director, Marketing & Product Development, Pennsylvania Lottery

Panelists:

Shannon DeHaven, Deputy Director Digital Operations, Michigan Lottery

Rhydian Fisher, Chief Executive Officer, Instant Win Gaming (IWG)

Charles McIntyre, Executive Director, New Hampshire Lottery

President of MUSL (Multi-State Lottery Association)

Doug Pollard, Co-Chief Executive Officer, Pollard Banknote

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Recorded live @ PGRI's SMART-TECH 2020 Eden Roc Hotel, Miami, Florida March 3-5, 2020

Today’s Retail MarTech, Tomorrow’s Lottery Retail Experience

Manolo Almagro, Managing Partner of Q Division, a STRATACACHE Company

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Recorded live @ PGRI's SMART-TECH 2020 Eden Roc Hotel, Miami, Florida March 3-5, 2020

Keeping authorized Government Lotteries strong and true to their core purpose - an Australian Perspective

Callum Mulvihill, General Manager Finance & Commercial, Lotteries & Keno, Tabcorp Australia

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Recorded live @ PGRI's SMART-TECH 2020 Eden Roc Hotel, Miami, Florida March 3-5, 2020

Panel Discussion

Store of the Future: In-store digitization, space reallocation, data retrieval, efficiencies through robotics, on-line/off-line connections to meet consumer expectations, traffic-to-buy ratio, and increased personalization efforts to influence buying decisions

Moderator: Tom Delacenserie, President and Chief Executive Officer, Kentucky Lottery Corp.

Panelists:

Randall Lex, Vice President Lottery Retail Solutions, Scientific Games

Ryan Mindell, Lottery Operations Director, Texas Lottery

Justin Rock, Deputy Secretary of Product & Sales, Florida Lottery

Drew Svitko, Executive Director, Pennsylvania Lottery

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Recorded live @ PGRI's SMART-TECH 2020 Eden Roc Hotel, Miami, Florida March 3-5, 2020

New Retail Channels. More Money for Good Causes

Sara Navidazar, Senior Director of Marketing, Diamond Game, a Pollard Banknote Company

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Recorded live @ PGRI's SMART-TECH 2020 Eden Roc Hotel, Miami, Florida March 3-5, 2020

Sports Betting in the U.S. - Who’s Going to WIN the Big Game?

Scott Gunn, Senior Vice President Corporate Public Affairs, IGT

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Recorded live @ PGRI's SMART-TECH 2020 Eden Roc Hotel, Miami, Florida March 3-5, 2020

Lottery and Consumer Marketing in the Age of The Expectation Economy

Wendy Montgomery, Senior Vice President Global Brand, Marketing, and Communications, IGT

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Recorded live @ PGRI's SMART-TECH 2020 Eden Roc Hotel, Miami, Florida March 3-5, 2020

iLottery Market Insights Spanning North America

Jason Lisiecki Vice President - North America, IWG

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Recorded live @ PGRI's SMART-TECH 2020 Eden Roc Hotel, Miami, Florida March 3-5, 2020

Building Retailer Partnerships while Navigating Through Changes at Retail

Art Kiuttu, Senior Vice President Lottery and Gaming Solutions, Lazlo 326

and Lars Canedy, Digital Sales Manager North America, Circle K

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Recorded live @ PGRI's SMART-TECH 2020 Eden Roc Hotel, Miami, Florida March 3-5, 2020

The future is now for live sports lottery games

Brad Cummings Founder & Chief Executive Officer, EquiLottery Games

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Recorded live @ PGRI's SMART-TECH 2020 Eden Roc Hotel, Miami, Florida March 3-5, 2020

Case study: Launching a win-win-win Cashless Solution

Fivi Rondiri Director Account Management, INTRALOT USA

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Recorded live @ PGRI's SMART-TECH 2020 Eden Roc Hotel, Miami, Florida March 3-5, 2020

AI for Better Player Experience

Srini Nedunuri Vice President Digital Platform & Products, IGT

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Recorded live @ PGRI's SMART-TECH 2020 Eden Roc Hotel, Miami, Florida March 3-5, 2020

Have Lotteries lost the edge? Are retailers now driving lottery modernization and if so, what can we do to be in a better position of partnership in the future?

Mike Purcell Senior Vice President, Sales & Marketing, Kentucky Lottery Corporation

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Recorded live @ PGRI's SMART-TECH 2020 Eden Roc Hotel, Miami, Florida March 3-5, 2020

So Much Data, So Little Time: Actionable Insights

Lianne Paturel Vice President Business Development, Pollard Banknote

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Recorded live @ PGRI's SMART-TECH 2020 Eden Roc Hotel, Miami, Florida March 3-5, 2020

iLottery. The Future is Now: Looking Back and Moving Ahead

Shannon DeHaven Deputy Director Digital Operations, Michigan Lottery

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Recorded live @ PGRI's SMART-TECH 2020 Eden Roc Hotel, Miami, Florida March 3-5, 2020

The Next Big Thing

Jennifer Westbury Executive Vice President Sales & Customer Development, Pollard Banknote

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Recorded live @ PGRI's SMART-TECH 2020 Eden Roc Hotel, Miami, Florida March 3-5, 2020

NASPL Round-Up Current Initiatives of the North American Lottery Industry

Bishop Woosley. Executive Director, Arkansas Lottery and President, NASPL (North American Association of State & Provincial Lotteries)

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Recorded live @ PGRI's SMART-TECH 2020 Eden Roc Hotel, Miami, Florida March 3-5, 2020

Welcome to the Sunshine State and SMART-Tech Miami

Justin Rock. Deputy Secretary of Product and Sales

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Recorded live @ PGRI's SMART-TECH 2020 Eden Roc Hotel, Miami, Florida March 3-5, 2020

Creative Game Development: What is lottery learning from the innovation being applied to non-lottery games?

Moderator: Gordon Medenica, Director, Maryland Lottery, Lead Director of Mega Millions Consortium

Michelle Carney, Vice President North America Gaming and   Lottery Marketing, IGT

Ryan Mindell, Lottery Operations Director, Texas Lottery

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Recorded live @ PGRI's LOTTERY EXPO NYC 2019 Parklane Hotel, New York City

Driving Lottery to More Retail Points of Distribution

Bilal Aziz, Senior Global Product Line Manager, Toshiba and Tim Yahya, Head of Lottery Retail Solutions, Abacus Lottery Everywhere

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Recorded live @ PGRI's LOTTERY EXPO NYC 2019 Parklane Hotel, New York City

The Digital Platform Kicks 2nd Chance Draws Into High Gear

Maggie Fuller, Director of Digital, New York Lottery

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Recorded live @ PGRI's LOTTERY EXPO NYC 2019 Parklane Hotel, New York City

Michelle Carney, Vice President, North America Gaming & Lottery Marketing, IGT

Part I. Integrating Business Intelligence, Insights and Analytics Across Gaming Categories

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Part 2.   Tapping Into Pop Culture Themes

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Recorded live @ G2E, Las Vegas, Nevada October 16, 2019

Update on the progress of sports-betting implementations in the U.S.

Moderator: Gerry Aubin, Executive Director, Rhode Island Lottery

Panelists:

Beth Bresnahan, Executive Director, DC Lottery
Rebecca Hargrove, President and CEO, Tennessee Lottery, President of the World Lottery Association
Barry Pack, Executive Director, Oregon Lottery
Nick Papadoglou, Vice President & Chief Commercial Officer, INTRALOT US

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Recorded live @ PGRI's LOTTERY EXPO NYC 2019 Parklane Hotel, New York City

iLottery: Connecting with the Modern Consumer

Moderator: Tom Delacenserie, President and Chief Executive Officer, Kentucky Lottery Corp.
Kevin Gass, Vice President Lottery Gaming, BCLC
Rhydian Fisher, President and Chief Executive, Instant Win Gaming (IWG)
Amy Hill, Vice President of Digital Content Studio, Scientific Games
J.B. Landroche, Senior V.P. of Corporate Affairs, Georgia Lottery Corp. 
Doug Pollard, Co-Chief Executive Officer, Pollard Banknote
Drew Svitko, Executive Director, Pennsylvania Lottery

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Recorded live @ PGRI's LOTTERY EXPO NYC 2019 Parklane Hotel, New York City

Real-Market iLottery Success in North America

Jason Lisiecki

Vice President - North America

IWG Instant Win Gaming

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Recorded live @ PGRI's LOTTERY EXPO NYC 2019 Parklane Hotel, New York City

A Payments Update

Andrew Crowe

Vice President Lottery Market Development

WORLDPAY/FIS

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Recorded live @ PGRI's LOTTERY EXPO NYC 2019 Parklane Hotel, New York City

Unified Commerce, it's not about Channels it's About Customers

Rebecca Dirden Swindle, Senior Director Program Management, INTRALOT US

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Recorded live @ PGRI's LOTTERY EXPO NYC 2019 Parklane Hotel, New York City

Next Generation Game Styles & Preferences in Social Settings

Scott Henneman

Vice President of Business Development & Government Affairs

Grover Gaming

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Recorded live @ PGRI's LOTTERY EXPO NYC 2019 Parklane Hotel, New York City

How Artificial Intelligence is Transforming Business Intelligence and Consumer Marketing

Srini Nedunuri

Vice President Digital Platform and Products,   IGT

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Recorded live @ PGRI's LOTTERY EXPO NYC 2019 Parklane Hotel, New York City

Srini Nedunuri, Vice President, Play Digital Product, IGT

• Panel Discussion:  Putting the Play into Lottery with Live Sports

Moderator: Sarah Taylor, Executive Director, Hoosier Lottery

Panelists: Brad Cummings, Founder & Chief Executive Officer, EquiLottery Games

Kenny Gersh, Executive VP of Gaming and New Business, Major League Baseball

Matt Lawson, Vice President of Corporate Sales, NASCAR

Scott Kaufman-Ross, Senior Vice President, Fantasy & Gaming, NBA

Jason Wilson, President & EO, Equibase (subsidiary of The Jockey Club)

The Turnkey Solution for making Lottery Products available Online

Peter Sullivan

President and Chief Executive Officer

Jackpocket

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Recorded live @ PGRI's LOTTERY EXPO NYC 2019 Parklane Hotel, New York City

Innovation in the Face of Competition

James Carey

Executive Director

New Jersey Lottery

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Recorded live @ PGRI's LOTTERY EXPO NYC 2019 Parklane Hotel, New York City

Outstanding Games: The Curiosity Gap!

Jennifer Westbury

Executive Vice President Sales and Customer Development

Pollard Banknote

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Recorded live @ PGRI's LOTTERY EXPO NYC 2019 Parklane Hotel, New York City

A Cashless Payment System designed specifically for the Lottery industry

Joe Randazza

Chief Executive Officer

Lotto Payment Association

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Recorded live @ PGRI's LOTTERY EXPO NYC 2019 Parklane Hotel, New York City

Let's Play: Building the lottery for a New Generation

Helen Walton

Founder & Chief Commercial Officer

Gluck Gaming

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Recorded live @ PGRI's LOTTERY EXPO NYC 2019 Parklane Hotel, New York City

Next Generation Game Styles & Preferences in Social Settings

Guillaume Pernette

Business Manager Digital Contents

FDJ Gaming Solutions

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Recorded live @ PGRI's LOTTERY EXPO NYC 2019 Parklane Hotel, New York City

Welcome to Lottery Expo - Framing the Issues

Gwen Dean

New York Lottery Director

New York State Gaming Commission

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Recorded live @ PGRI's LOTTERY EXPO NYC 2019 Parklane Hotel, New York City

Traditional Lottery:  Dominance or Decline?

Gordon Medenica

Director, Maryland Lottery and Gaming;

Lead Director Mega Millions Consortium

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Recorded live @ PGRI's LOTTERY EXPO NYC 2019 Parklane Hotel, New York City